ERP Development & Implementation company USA, UK

Enterprise Resource Planning (ERP) Development

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ERP solutions smarts3.com is a leading ERP Development and Implementation company in USA that offers a wide range of ERP services to help you grow your business exponentially. We provide custom-tailored ERP solutions, ERP implementation services, and Expert ERP consultancy.

The acronym ERP stands for Enterprise Resource Planning. It refers to the systems and software packages used by organizations to manage day-to-day business activities, such as accounting, procurement, project management, and manufacturing. ERP systems tie together and define a plethora of business processes and enable the flow of data between them. By collecting an organization’s shared transactional data from multiple sources, ERP systems eliminate data duplication and provide data integrity with a “single source of truth.”

Today, ERP systems are critical for managing thousands of businesses of all sizes and in all industries. To these companies, ERP is as indispensable as the electricity that keeps the lights on.

ERP is used to automate back-office tasks and streamline cross-departmental workflows. When optimized the solution can drive efficiency, lower costs and increase profitability.
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Why Businesses Should Use ERP?

More Money Saved

ERP unifies systems from product development to accounts payable into one centralized system that may be fragmented. Information is much easier to retrieve. It reduces the amount of money spent on training on different systems and also the logistical effort involved.

Improved Collaboration

Centralized database eradicates data dependencies. It reduces any errors incurred by working with incorrect data, further reducing costs. Since the data is compiled, stored and accessed through a single system, there is no concern about the accuracy & security of the data files.

Better Analytics

Central database aids in improving analytics & reporting to work as an excellent business intelligence tool. ERP system makes it easier and faster to generate reports from income & expense statements to custom KPIs that offer insights and help make better decisions.

Improved Productivity

ERP systems automate tedious tasks like generating reports, monitoring inventory, timesheet tracking & order processing. It also eliminates redundant tasks like data entry and allows the system to perform advanced calculations. This enhances productivity, efficiency and profitability.

Happier Customers

ERP systems with an integrated CRM can share details such as order history and billing information. This helps to gain a better understanding of your client’s wants. The increased customer visibility helps to formulate sales strategy for improved lead generation.

Simplified Risk Management

ERP systems are built to record all regulations & maintain compliance. It provides built-in auditing tools to formulate reports for the relevant governing body. It has tools to manage risk & create more secure budgets, schedules and development plans.

Improved Inventory Monitoring

ERP provides increased warehouse visibility to optimize the pick, pack and ship process that result in more accurate business decisions. Inventory monitoring bolsters reporting with more accurate numbers to configure custom KPIs for products with  greater demand.

Improved Production Planning

Along with managing your inventory, ERP systems also manage manufacturing. ERP provides insight into all manufacturing operations including the shop floor. This enables users to optimize production schedules, equipment and labor to maximize capacity.

Improved Resource Management

ERP system helps to easily create and edit (Bill of Material)BOMs and keep a track of all previous changes. Fixed asset management feature allows users to schedule equipment maintenance to reduce unexpected downtime, improve profitability & supply chain relationships.

Why Develop ERP Software with Smarts3?

Customer Commitment

Customer Commitment

We strive hard and stick to what has been committed to our customers

100% Clean Code

100% Clean Code

We practice work ethics and don’t break any cyber laws. Hence, all themes, plugins, source codes, databases, intellectual property are always clean and 100% genuine. The code that we write is documented & formatted in a way that is understandable and smoothly accessible by any of the developers for further updates.

Dedicated Work Hours

Dedicated Work Hours

We provide dedicated work hours to our customers and share complete transparency to clients so that they can call or visit anytime to check and confirm the ongoing work.

Full stack developers

Full stack developers

We have a team of full stack developers who are specialised in their respective tasks. This enables us to breakdown work which makes the process easier, faster and assures quality.

Vaue For Money

Vaue For Money

We believe to provide quality solutions to our clients at affordable prices and hence our development rates are extra fit with all budget ranges.

Data Confidentiality

Data Confidentiality

We strive to maintain data confidentiality and hence the code developed by us for a custom application is not re-used for another application.

Assured Support

Assured Support

We provide support for the code that we created and suggest best-suited approaches to improve the growth and efficiency of the product.

Tailor made solution

Tailor made solution

We believe each client has unique problem set and the solution set should also be a custom one based on the requirements. We may however reuse a piece of code, but even that is checked for quality and altered based on the system to be developed.

High Transparency

High Transparency

High Transparency is maintained when it comes to recurring third party costs like Domain, Hosting, SMS API, Email API, Payment Gateway, Shipping Gateway etc.

Adaptive Technologies

Adaptive Technologies

The developers here are skilled, proficient and thus they develop applications that can connect with new versions and technologies.

Intellectual Rights

Intellectual Rights

We believe that the intellectual property rights belongs to the customers and hence we hand over the source files for our development services as opposed to the market practice of sharing encrypted source files or project code on license basis.

High Retention Rate

High Retention Rate

With 95% of customer retention rate, we strive hard to build a long-term relationship with the customer who comes to us once. We would love to serve our old customers as much as our new customers as they help us to earn their trust and goodwill in the long run.

Key Features of ERP Software

Increase efficiency

Business processes like accounting, sales, marketing, production and inventory are integrated in an ERP platform to streamline cross-departmental workflows. ERP automates day-to-day tasks and eliminates repetitive processes. ERP also provides managers and key stakeholders with quick look-ups.

Promote collaboration

With centralized ERP database, data silos are integrated and a process superhighway links local workstations together. It allows teams operating in a vacuum to easily collaborate with other teams. This collaboration drives innovation and team play to makes businesses more competitive.

Make accurate forecasts

ERP reporting tools use advanced filters and analytics to sift data for inconsistencies. Managers can generate reports with realistic forecasts. Estimates are within a sensible range of outcomes. Companies with complex data sources can leverage ERP for hidden insights and gain competitive edge.

Lower operational costs

A company can leverage ERP to cut down costs. ERP allowing production, engineering, customer service and other business units to work closely together using real-time data, resolving any disruptions, delays and breakdowns. Operating costs are kept within budget.

Increase Data Security

ERP solutions have firewalls and restriction controls to guard data breach. With single data warehouse, access points are tightly monitored and security is concentrated. Admin has the flexibility to lock in sensitive data without limiting user access to other information.

Comply with regulations

Many ERP solutions feature built-in regulatory process standards and compliance reporting to help businesses meet myriad business requirements. ERP solutions subscribe to reporting protocols for aspects like financial accounting, product regulations and data security.

Key ERP Business Process Modules

Financial management

It manages your capital inflow and outflow. It covers standard Accounting & Finance transactions and generates financial reports for different departments and business units.

CRM

The CRM module helps you to boost customer service and, eventually, profit per capita. It manages leads, opportunities and customer issues. It provides a 360-degree profile of the customers.

Sales & Marketing

It handles sales workflows like sales inquiries, quotations, sales orders, sales invoices and features taxation rules and shipping tracker. Sales module works with CRM to earn the company more profits.

HRMS

It features time tracker, timesheet, employee records, job profiles, skills matrix, performance reviews and payroll system for finance module to manage wages, travel expenses and reimbursements.

Manufacturing

It helps businesses make manufacturing more efficient. The key functionalities includes Bill of Material, Master Production Schedule, Shop Floor Control and Sales & Distribution Plan.

SCM

It manages product flow from production to consumer and, vice-versa for returns or recalls. The process automation feature streamlines entire supply chain and makes it adaptive to sudden market shifts.

Inventory

It helps to measure stock targets, standardize replenishments and other inventory goals. It uses product serial numbers to track and locate items. This module is closely integrated with the Purchase module.

Purchasing

This module manages the processes like supplier listings, quotation requests and analysis, purchase orders, good receipt notes, and stock updates. As such, it functions closely with SCM or Inventory modules.

Stages for Successful ERP Implementation

ERP provides a vast solution to many issues faced by companies. However, it is very important to identify the real objective for implementing ERP. The question is less about “should we implement” and but more about “what should ERP be implemented for”. The Key Performance Indicators (KPI) have to be analyzed in order to understand the necessity of the software intervention. Key objectives are necessary; not only with respect to the present but also because future projections are included in the requisition list, which allows a business to factor in the scalability and accommodating changes in the future of the business/industry. So again, it is essential to identify the problem or the exact necessity motivating the ERP.

Once an ERP solution is identified, the next biggest and most important step is of data migration, which provides for a smooth transition and future utilization of the software. Implementing an ERP can be a huge change, especially if the company is trying the software for the first time. Identifying which data are necessary for successful transition to the common software problem is very important. Most software allows the input of data but entire data shifting may burden the software. Therefore, only the necessary and most important data should be transferred to the software, and great care should be taken to ensure that the data is retrieved from the software, whenever required.

Preparing the company for the ERP implementation is at the core of all of the steps of ERP implementation and plays a vital role in the process, be it a success or failure. After detailed brainstorming between the vendor and its management, the requisite infrastructure is installed. According to Mint Jutras, 23% are unable to grow their business as quickly as they would like and believe this to be because they lack the tools they need in their current ERP system. The infrastructure on which the software will run, has to have the scope of scalability along with options to update as per the demand. Such requirement should not be limited.

ERP software is designed after a significant amount of research and according to the needs of the specific industry. In some cases, there may be no need for the customization. Implementing an ERP solution is a big investment decision by the company involving a large pool of resources, therefore, management has to continuously maintain tabs on the ERP software and maintenance schedule. During the pilot testing, management has to evaluate the realization of the value of the system against the desired value of the company. One should have a check on the system adopted by the company since its inception – so long as the company is following best practices OR it un-follows some unconventional/old methods regarding the ERP being fit-as-it-is-bought? These questions should be answered prior to customization as there is a chance that even before understanding the software, the system and making positive changes, and the need may never arise to customize the software.

After evaluation of all available options, selecting the best-suited and then training the employees, the real aspect of implementation is the project implementation itself. According to a Panorama Research study, 40% of ERP implementations cause major operational disruptions after go-live; therefore, proper implementation is imperative. The rigidity may backfire since there are a lot of time gaps between the processes of selection, evaluation and implementation. . There is also a lateral improvisation which should be incorporated. Simultaneously, the core objective should not be diluted or changed. Testing is an important phase of the implementation process, which takes care of system and user acceptance testing.

21% of ERP implementations fail to deliver significant business benefits. The reasons vary, starting with improper customization for non-optimal software utilization resulting from ill-trained personnel operating/feeding data to the solution. Training is the most important aspect of the ERP software implementation process. It ensures there are fewer issues and more success, especially when ERP is implemented for the first time in the company or when the platform is changed from one ERP solution to another. The company’s management must ensure proper vendor detailing and technological know-how to the company’s in-house IT support staff. Proper use of technology and an effective knowledge transfer, along with proper training should be considered since they are the parties responsible for the entire project’s success. Considering the consultant to be a part of the project would not only assist in a smooth and unhurdled operation, but would also reduce the time gap between the untimely glitch and the solution.

Employees of any company are accustomed to the same kind of activities performed through a defined process in their daily routine and any changes may not be easily-accepted, especially when it is something as influential as ERP and that is when Change Management becomes crucial. ERP is not a fixed asset like a computer which is purchased and set up in the company office; it’s actually a system that would change the environment and the working-style for the better, which affects not only one or two operations but all. Management should involve their employees and prepare them mentally to answer the critical questions like – Why is it important for the organization to include ERP? OR How would an ERP boost productivity? OR How would an ERP automate back-office functions and save time? A series of brainstorming sessions, updates on related developments and resolving queries would build employees’ confidence and prepare them to welcome the good change with open arms. Change is for one and all and communicating this positively to the employees will make things easier as an ERP can only provide optimal results when every employee accepts the change. Therefore, care must be taken to ensure a smooth, yet successful transition by building employee consensus and confidence.

Once the ERP solution is properly-checked and implemented, it is the time to go live. It is advisable to pursue one additional functionality test, just as a safety precaution. An ERP solution is not a one-time event, but rather a continuous process. It is something that the company has to continuously keep tabs on to avoid any aberrations or systemic glitches which could affect the ERP software functionality.

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