Maintenance & Support company USA, UK

Maintenance & Support

Application Maintenance and Support USA. smarts3.com offers Application Maintenance and Support services to support clients as the business grows and changes.

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We provide dedicated software maintenance and support services that will enable you to concentrate better on your core business functions. We are a team of expert software professionals who carry expertise that is crystallized by experience spanning over a decade in the industry. We provide you with long-term continual maintenance and real-time support services for all your software requirements.

We follow a well-defined and scalable maintenance process and consistently promote preventive maintenance best practices at our customer sites so that their software demands minimum maintenance.

At Smarts3, we strive to provide you with robust and agile software services. You can be rest assured about our ability to carry out your project with élan as we have rich experience in working with small and big clients across the world at most affordable rates.
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Our Maintenance & Support Services Include

Adaptive Maintenance

Our adaptive software maintenance services include making changes to the operating functions of your software applications. We have the expertise in developing modifications such as, changing the data format, altering localizations and regulations, changing hardware configurations, modifying supporting utilities and integrating new operating systems.

Corrective Maintenance

Our professional software maintenance team provides corrective software maintenance services, and can easily correct any, logic errors, coding errors and design errors. Additionally, we can resolve any software related errors and bugs, like rectifying misspelled words or sentences in your software’s interface, eliminating bugs & errors, and correcting any wrong algorithms in your software product.

Perfective Maintenance

Perfective software maintenance services help you meet your customer’s requirements by improving your software application’s Performance, Maintainability, and Other Attributes. Our skilled support team make effective, modifications, deletions, insertions, enhancements and changes.

Preventive Maintenance

Our expert team is capable at effectively analyzing your software’s future needs and problems based on customers’ feedback & past occurrences. Our preventive software maintenance services aim at planning and incorporating solutions to meet future requirements and overcome problems that may ascend in the long-run.

Why Choose Us As Your Support Partner?

Customer Commitment

Customer Commitment

We strive hard and stick to what has been committed to our customers

100% Clean Code

100% Clean Code

We practice work ethics and don’t break any cyber laws. Hence, all themes, plugins, source codes, databases, intellectual property are always clean and 100% genuine. The code that we write is documented & formatted in a way that is understandable and smoothly accessible by any of the developers for further updates.

Dedicated Work Hours

Dedicated Work Hours

We provide dedicated work hours to our customers and share complete transparency to clients so that they can call or visit anytime to check and confirm the ongoing work.

Full stack developers

Full stack developers

We have a team of full stack developers who are specialised in their respective tasks. This enables us to breakdown work which makes the process easier, faster and assures quality.

Vaue For Money

Vaue For Money

We believe to provide quality solutions to our clients at affordable prices and hence our development rates are extra fit with all budget ranges.

Data Confidentiality

Data Confidentiality

We strive to maintain data confidentiality and hence the code developed by us for a custom application is not re-used for another application.

Assured Support

Assured Support

We provide support for the code that we created and suggest best-suited approaches to improve the growth and efficiency of the product.

Tailor made solution

Tailor made solution

We believe each client has unique problem set and the solution set should also be a custom one based on the requirements. We may however reuse a piece of code, but even that is checked for quality and altered based on the system to be developed.

High Transparency

High Transparency

High Transparency is maintained when it comes to recurring third party costs like Domain, Hosting, SMS API, Email API, Payment Gateway, Shipping Gateway etc.

Adaptive Technologies

Adaptive Technologies

The developers here are skilled, proficient and thus they develop applications that can connect with new versions and technologies.

Intellectual Rights

Intellectual Rights

We believe that the intellectual property rights belongs to the customers and hence we hand over the source files for our development services as opposed to the market practice of sharing encrypted source files or project code on license basis.

High Retention Rate

High Retention Rate

With 95% of customer retention rate, we strive hard to build a long-term relationship with the customer who comes to us once. We would love to serve our old customers as much as our new customers as they help us to earn their trust and goodwill in the long run.

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